Telford & The Wrekin Citizens Advice Bureau

Telford & The Wrekin Citizens Advice Bureau is based at 40 Tan Bank, Wellington opposite the Police Station. The Sat Nav Postcode is TF1 1HW.

The CAB is open:
Monday 9:30am to 4:00pm
Tuesday 9:30am to 7:30pm
Wednesday 9:30am to 4:00pm
Thursday 9:30am to 12:30pm
Friday 9:30am to 4:00pm

In addition, there are outreach sessions available as follows:

First Point at the Telford Council Offices at Addenbrooke House, Ironmasters Way, TF3 4NT with drop in sessions on:
Thursdays 10am to 3pm and Saturdays 9am to 12:30pm

Appointments are available at Addenbrooke House on:
Monday to Fridays 9am to 4pm and must be booked through First Point on 01952 380000.

Newport Guildhall on the High Street with a drop in service on:
Thursdays 9:30am to 12:30pm

Madeley Library has appointments available on Mondays 10am to 2pm and must be booked through First Point on 01952 380000

Stirchley Library at The Sambrook Centre on Wednesdays 9:30 to 11:30

Dawley Town Hall has appointments available on Fridays 10am to 1pm.

Useful Telephone Numbers

Telford & The Wrekin Citizens Advice Bureau – 0845 146 1554

Citizens Advice

Telford & The Wrekin Citizens Advice Bureau covers the whole of the Telford & the Wrekin area and offers a general advice service for walk-in clients and appointments at its main office at 40 Tan Bank in Wellington (opposite Wellington Police Station), and operates a telephone advice service on 0845 146 1554.

The service offers free, independent, confidential and impartial advice whoever you are and whatever the problem.

The Online Citizens Advice offers free practical, up-to-date information and advice on a wide range of topics, including:

  • Benefits
  • Work
  • Debt and money
  • Consumer
  • Relationships
  • Housing
  • Law and rights
  • Discrimination
  • Tax
  • Healthcare
  • Education
  • and other problems.