Tag Archives: support

Stay

At any one time, Stay is supporting about 150 young people who, for one reason or another have found themselves in a position where they are vulnerable, potentially homeless or with nowhere else to turn.  They treat everybody who comes to them as an individual, working with them to overcome any issues that may affect their ability to live independently, and develop and thrive as individuals.

Stay has excellent links with other agencies that mean they’re able to offer advice on a range of subjects including baby massage, healthy eating, sexual health and home safety.

As with all of Stay’s services, the support they offer is tailored to the specific needs of the individual.

Support staff are also available throughout the day and can be contacted on 01952 291904.

Wrekin Housing Trust

If you’re a tenant of Wrekin Housing Trust and are experiencing problems with your money or benefits, contact the Money Matters Team.

The Money Matters Team can help you to…

  • Claim benefits and tax credits you are entitled to
  • Reduce fuel costs, deal with gas and electric arrears
  • Get advice on reducing your utility bills or switching providers
  • Reduce your water bills and deal with arrears
  • Help with welfare benefits when your circumstance change
  • Get low-cost home contents insurance
  • Manage your debt problems
  • Access affordable loans and secure savings through your local credit union.

The team work closely with other agencies, so even if you are claiming the money you’re entitled to, they can help you access other types of help including help in a crisis, budgeting and debt advice and tenancy support.

Most importantly…
Please don’t bury your head in the sand if you’re having money problems, speak to the team and see what they can do to help.

To contact the Wrekin Housing Trust Money Matters team please telephone , email or click here (to complete their online enquiry form).

Bournville Village Trust

Bournville Village Trust Shropshire Area office is based at Cherry Tree House, 1 Lightmoor Way, Lightmoor Village, Telford, TF4 3TX. Telephone – 01952 293777.

If you’re a tenant of BVT and have any concerns about how you will be affected by Welfare Reform or worries about paying your rent, please don’t hesitate to give Bournville Village Trust a call on 0300 333 6540 – they are there to help you!

 

Bromford

Bromford help people to change their lives and, if you’re their tenant, they can offer help and support for a range of challenges you might face.

Bromford also has information and advice on the Welfare Reforms.

Bromford offers help and support for a range of challenges a tenant might face: they can put a roof over your head if you find yourself facing homelessness; they can help you get into employment no matter how long you’ve been out of work; they have services to assist with emotional and mental health problems; they can advise you on how to manage your money or help you move a family member with a learning disability to independent living.

It may be that you’re older and feel alone and isolated and need some support, or you may be a young person or a teenage parent with a young family, struggling to cope with the overwhelming responsibility.

Whatever your situation or background, if you’re a Bromford tenant, you don’t have to struggle on alone. They are there to help you. Their wide range of services can help you get back in control of your life and back on track.

Please get in touch with them!

Telford & Wrekin Council

Telford & Wrekin Council provide a variety of front line services to help people in crisis.

If you have no money and you need essential items the Council might be able to help. The  Telford & Wrekin Crisis Line is 01952 380400.

Crisis Assistance

Crisis Loans and Community Care Grants ended in April 2013. Ask your local Jobcentre Plus if you can get a Short Term Benefit Advance or a Budgeting Loan. If you have been sanctioned, ask the Job Centre about Hardship Payments.

If you do not qualify for a an Advance or Budgeting Loan and live in the Telford & Wrekin area you may be able to get assistance from Telford & Wrekin Council, if you need essential items in the following circumstances:

  • You have had a crisis, disaster or emergency
  • You are leaving care
  • You are leaving prison
  • You are setting up home as part of a resettlement programme

You can only get help if you do not have the funds to be able to afford essential items yourself to keep you safe and well. Good quality second hand goods will be provided.

There will be no cash payments available.

For more information and to make an application please visit www.telford.gov.uk/crisis

If you have a support or social worker they may be able to help you complete the application. You can also ring 01952 380400 if you need help completing the form.

Call the Telford & Wrekin Council Crisis Line on 01952 380400

Telford & Wrekin Council First Point
You can get advice on any of the 700+ services provided by Telford & Wrekin Council at First Point, Addenbrooke House, Ironmasters Way, Telford. TF3 4NT. Advice on subjects including Benefits Assessments, Housing Services and Family Connect and advice on Council Tax Benefit, Housing Benefits, Local Housing Allowance, Second Adult Rebate and Free School Meals. You can call First Point on 01952 380000.

Social Services – Outside of Hours

Social Services has an Emergency Duty Team to provide help outside of normal hours.

  • Weekdays from 5pm each evening until 9am the following morning
  • Weekends From 5pm on Friday until 9am the following Monday
  • All Bank holidays

The social services out-of-hours service is for:

  • older people and people with physical or sensory disabilities;
  • people with a mental health problem;
  • people with a learning disability; and
  • children and families.

Call 01952 676500 to contact the Emergency Duty Team.

British Red Cross

The British Red Cross provides valuable short-term support to vulnerable people, whether they’re recovering from an operation, need a wheelchair or just need help coping around the house.

British Red Cross Transport Support – 01952 209840

LIFE Charity

LIFE Housing is one of the largest providers of accommodation for pregnant women and unsupported mothers aged between 16-25 years in the UK.  Their comprehensive service offers a real, practical alternative to abortion and prepares tenants for independent living with their children in the future.

LIFE houses reflect a typical domestic environment; tenants have their own bedrooms and share communal facilities such as kitchens, bathrooms and lounges. A Support Worker is on site every weekday.

Turning lives around

All tenants have an Individual Support Plan. Support Workers devise these alongside tenants and regularly review the plan together, helping tenants achieve their goals.

The Life Skills Programme helps tenants develop the skills necessary to move on to independent living and covers budgeting, education, employment, nutrition and kitchen skills as well as pregnancy, childcare and emotional support to deal with relationships and parenthood.

Their Community Support Schemes provide support to young parents and their children in their own homes. Service-users are either former LIFE Housing tenants who have moved on but who need extra support, or they are referred to us through agencies such as Social Services.

If you’re their tenant, Telford LIFE House and Community Service is there to help you.

Tel: 01926 421587

YMCA

Wellington and District YMCA offers short term accommodation (up to 2 years) offering advice, support to single young people aged 16-25 years old with a housing need.

YMCA offers supported accommodation for young people with a housing need and adopts a multi agency approach to provide:

  • Signposting
  • Life Skills
  • Budgeting
  • Health Issues
  • Employment/training/education advice
  • Sexual Health Advice
  • Building Bridges in family/friends relationships.

If you’re a tenant of the YMCA, please contact them ask them about the support they can offer.

Consort House, Victoria Avenue,
Wellington. TF1 1NH.

Telephone – 

In Crisis Appointments

You can request an In Crisis Appointment to discuss your situation in confidence with a Citizens Advice Bureau advisor. In fact, we actively encourage it.

The purpose of the appointment is to understand your crisis as much as we can, so that the Telford Crisis Network can provide you with as much appropriate advice and support as they can and help you as much as possible.

To make an In Crisis Appointment, please telephone .

in Crisis Appointments are in great demand. Please don’t miss your appointment as it wastes an opportunity for you or someone else in crisis to get priority help. Please make sure you attend if you make an appointment.

If you can’t attend the appointment, please telephone 01952 459234 and let them know, so someone else in crisis can benefit.

Maninplace

Maninplace is committed to working with the marginalised of our society who are deprived of their basic right to have a home.

They work to break down the barriers that prevent non – statutory homeless people from accessing accommodation and assist them to access permanent accommodation, support services and employment.

If you are their tenant, please contact them for support.

Maninplace are providers of Emergency Accommodation for the homeless 18+year olds at the point of becoming homeless (night by night). The referral process is through The Salvation Army KiP Information Project or (out of hours) the Rough Sleepers Help Line on 01952 259204.

Maninplace also provides a range of temporary accommodation for non statutory homeless and long term and permanent accommodation for 26+ year olds who are unable to access social housing.

The Salvation Army KiP Information Project is the first response for those non- statutory homeless.

Maninplace is a charity in its own right. It works closely with KiP and is part of the Thrive partnership providing 100 hours of support per week to some of the most vulnerable people.


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