Unable to Access Money

There’s advice, guidance and information on available support services for people unable to access money due to the death or an illness to the family bank account holder at:

Online

Citizens Advice Bureau: Dealing with the financial affairs of someone who has died

Age UK

Telford & The Wrekin Citizens Advice Bureau is based at 40 Tan Bank, Wellington opposite the Police Station. The Sat Nav Postcode is TF1 1HW.

The CAB is open:
Monday 9:30am to 4:00pm
Tuesday 9:30am to 7:30pm
Wednesday 9:30am to 4:00pm
Thursday 9:30am to 12:30pm
Friday 9:30am to 4:00pm

In addition, there are outreach sessions available as follows:

First Point at the Telford Council Offices at Addenbrooke House, Ironmasters Way, TF3 4NT with drop in sessions on:
Thursdays 10am to 3pm and Saturdays 9am to 12:30pm

Appointments are available at Addenbrooke House on:
Monday to Fridays 9am to 4pm and must be booked through First Point on 01952 380000.

Newport Guildhall on the High Street with a drop in service on:
Thursdays 9:30am to 12:30pm

Madeley Library has appointments available on Mondays 10am to 2pm and must be booked through First Point on 01952 380000

Stirchley Library at The Sambrook Centre on Wednesdays 9:30 to 11:30

Dawley Town Hall has appointments available on Fridays 10am to 1pm.

Useful Telephone Numbers

Telford & The Wrekin Citizens Advice Bureau – 0845 146 1554

Thrive – 01952 582617 or 01952 502104

Age UK – 01743 233 123

Add to the Information

Everyone who comes to us unable to access money due to an illness or death of the family bank account holder will see this page.

Please leave a reply if you know an organisation, have information that would be helpful on this subject or have a suggested amendment. Your input could make all the difference to someone in crisis.