There’s advice, guidance and information on available support services for folks seeking help with benefits at:

Online

Telford & The Wrekin Citizens Advice Bureau is based at 40 Tan Bank, Wellington opposite the Police Station. The Sat Nav Postcode is TF1 1HW.

The CAB is open:
Monday 9:30am to 4:00pm
Tuesday 9:30am to 7:30pm
Wednesday 9:30am to 4:00pm
Thursday 9:30am to 12:30pm
Friday 9:30am to 4:00pm

In addition, there are outreach sessions available as follows:

First Point at the Telford Council Offices at Addenbrooke House, Ironmasters Way, TF3 4NT with drop in sessions on:
Thursdays 10am to 3pm and Saturdays 9am to 12:30pm

Appointments are available at Addenbrooke House on:
Monday to Fridays 9am to 4pm and must be booked through First Point on 01952 380000.

Newport Guildhall on the High Street with a drop in service on:
Thursdays 9:30am to 12:30pm

Madeley Library has appointments available on Mondays 10am to 2pm and must be booked through First Point on 01952 380000

Stirchley Library at The Sambrook Centre on Wednesdays 9:30 to 11:30

Dawley Town Hall has appointments available on Fridays 10am to 1pm.

Useful Telephone Numbers

Telford & The Wrekin Citizens Advice Bureau – 0845 146 1554

Thrive – 01952 582617 or 01952 502104

Add to the Information

Everyone who comes to us experiencing problems with their benefits will see this page.

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